Refiner
refiner.io
In-app microsurvey and customer feedback tool for SaaS teams (NPS, CSAT, onboarding surveys).
Serial bootstrapped SaaS founder: Mailparser, Docparser and now Refiner
Facts checked 2026-10-20
Moritz Dausinger is a German-born, Paris-based developer and serial SaaS entrepreneur who has repeatedly built bootstrapped software businesses from zero to acquisition. He codes much of his products himself and is known in the indie SaaS world for building quietly profitable, B2B data tools.
His first notable products were Mailparser, which pulls structured data out of recurring emails, and Docparser, which extracts data from PDFs and documents. Both were bootstrapped and later acquired by SureSwift Capital, a buyer of profitable SaaS companies: Mailparser in 2016 and Docparser in 2018.
His current company is Refiner, a customer feedback and in-app survey tool that helps SaaS teams run targeted microsurveys such as NPS and onboarding questions. Moritz has shared his journey from side projects to multiple exits on podcasts including Indie Hackers.
refiner.io
In-app microsurvey and customer feedback tool for SaaS teams (NPS, CSAT, onboarding surveys).
Extracts structured data from PDFs and business documents.
Parses recurring emails and pulls out data into spreadsheets and apps.

PodcastHappy Bootstrapping Podcast· 2024

PodcastArvid Kahl — The Bootstrapped Founder· 2023

PodcastRogue Startups· 2023
The Bootstrapped Founder · Podcast · 2023
Indie Hackers · Podcast
Makerpad · Podcast
→ SureSwift Capital · 2018
Moritz Dausinger said his personal situation had changed and the risk grew as the business got bigger, and he had long seen a sale of a small-to-medium SaaS as an ideal outcome.
by Moritz Dausinger
→ SureSwift Capital · 2016
Selling had been one of Moritz's goals from the start. As the business grew, so did his personal risk, and with no outside investors he felt no pressure to go big. He also described the money as life-changing security.
by Moritz Dausinger
Interview about bootstrapping Docparser and Mailparser.
Moritz Dausinger is a German-born, Paris-based developer and serial SaaS entrepreneur who has repeatedly built bootstrapped software businesses from zero to acquisition.
He bootstrapped Mailparser and Docparser, both acquired by SureSwift Capital, and now runs Refiner, a customer survey tool for SaaS.
Refiner is an in-app survey and user feedback tool that lets SaaS companies run targeted microsurveys like NPS and CSAT.
He is based in Paris, France.
Moritz Dausinger is best known for Docparser, Mailparser and Refiner.
As of October 2026, Moritz Dausinger's active products include Refiner.
Yes. Moritz Dausinger sold Docparser to SureSwift Capital in 2018 and sold Mailparser to SureSwift Capital in 2016.
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